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标题:WhyDoPeopleShareWhatTheyDo?Here’sWhatNeuroscience,Psychology,andRelationshipsTellUsAboutHighlyShareableContent
source:fastsocialfollower丨byAnnSilvers
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Whatmakesyoustopscrollingthroughanarticle,openupasocialmediaappandhitthesharebutton?
Isitlogic,emotion,orsomethingelse?
Turnsout,there’smoretosocialsharingthanjustmeasuringmetrics:Psychology。
Thestrangenatureofourbrainsisthereasonwehotlydebatethecolorofadressorwhywefreelyandemotionallyshareapostbyagrievingwidowafterthedeathofherhusbandorwhywefeelanurgentneedtopassonthatvideooftheicecreameatingdogtoouranimallovingfatherinlaw。(Guilty!)
It’snotlogicthatguidesthoseshares;it’semotion。Howelsecanyouexplain8。2millionhitstoaYouTubemusicvideothatamajorityofpeopleclaimtohavenotliked?
Ifyouwantyourcontenttobesharedandsharedregularly,understandingthewhyandhowbehindsocialsharescangoalongwayinshowingyouhowtocrafttheperfectpostforyouraudience。Inordertodoso,youmightwantto:
Understandwhypeoplesharecontent
Knowwhatkindofcontentthey’remorelikelytoshare
Setaboutthetaskofcreatingcontentthatsatisfiesthoseemotions
We’veputtogetherafewhandytipsonhowtounderstandwhatyouraudiencewantsandstarttheprocessofdeliveringittothem。
5ReasonsWhyPeopleSharetoSocialMedia
1。Neuroscience:Wesharetoentertain,inspire,andbeuseful
Eventhoughsocialmediadoeshaveatendencyofhavingpeoplefocusonthemselves,theprimaryreasonthatpeoplesharethingsontheirFacebookpagesorTwitterfeeds,researchshows,istobeusefultoothers。
Ina2013studyconductedbypsychologistsatUCLA,theresearcherswere,forthefirsttime,abletodeterminewhichbrainregionsareassociatedwithideasthatbecomecontagiousandwhichregionsareassociatedwithbeinganeffectivecommunicatorofideas。
TheTPJorthetemporoparietaljunctionisthisareaofthebrainthatlitupduringfunctionalmagneticresonanceimagine(fMRI)brainscanswhenpeoplewerefirstexposedtonewideasthattheywouldlaterrecommend。
MatthewLieberman,aUCLAprofessorofpsychologyandofpsychiatryandbiobehavioralsciencesandauthorofthebookSocial:WhyOurBrainsareWiredtoConnect,noted:
Ourstudysuggeststhatpeopleareregularlyattunedtohowthethingsthey’reseeingwillbeusefulandinteresting,notjusttothemselves,butalsotootherpeople。Wealwaysseemtobeonthelookoutforwhoelsewillfindthishelpful,amusingorinteresting,andourbraindataareshowingevidenceofthat。Atthefirstencounterwithinformation,peoplearealreadyusingthebrainnetworkinvolvedinthinkingabouthowthiscanbeinterestingtootherpeople。We’rewiredtowanttoshareinformationwithotherpeople。Ithinkthatisaprofoundstatementaboutthesocialnatureofourminds。
2。Psychology:Wesharetoexpresswhowereallyare
In1986,psychologistsHazelMarkusandPaulaNuriusrecognizedthatthereisadisparitybetweenournowselfandourpossibleself。
Inapapertheypublishedatthetime,theydevelopedtheconceptofourpossibleselves:
theidealselvesthatwewouldliketobecome
theselvesthatwecouldbecome,and
theselvesthatweareafraidofbecoming
Thisfirstself,theidealizedversionofourselvesiswhatwefrequentlytendtoshareonsocialmedia。
Whetherornotthisrepresentationofourpossibleselfisrealisticornotisirrelevant,researchersnote。Thepointisthatwe’repicturinginourmindsthispossibleselfthatweareormaysomedaybeandsharinginformationthatfitsinwiththisnotionofwhoweare。
Whenweshareinthismode,sometimeswhatwe’resharingisasenseofouridealselfandwhoweaspiretobe。Thisiswhysomepeoplesharepoliticalcommentary,outrageoverparticularissues,andsuccessstoriesofpeoplewhotheyhopetheycanbelikesomeday。
Astheauthorsthemselvessoeloquentlynote:
Possibleselvescontributetothefluidityormalleabilityoftheselfbecausetheyaredifferentiallyactivatedbythesocialsituationanddeterminethenatureoftheworkingselfconcept。Atthesametime,theindividual’shopesandfears,goalsandthreats,andthecognitivestructuresthatcarrythearedefiningfeaturesoftheselfconcept:thesefeaturesprovidesomeofthemostcompellingevidenceofcontinuityofidentityacrosstime。
3。Community:Tonurtureourrelationships
WheneverIseeafunnycomicaboutprocrastination,Ishareitwithmyclosestfriend,aproudprocrastinator。WheneverIseeafunnydogvideo,Isenditstraighttomyfatherinlaw,theanimallover。
EverytimeIseeanyofthesethings,Ifeelanimmediateconnectiontothosepeople。IthinkofthemandfeeltheurgetosharewhatI’vefoundwiththem。
I’mnotalone。
InastudyundertakenbyTheNewYorkTimesCustomerInsightGroupinconjunctionwithLatitudeResearchtitledThePsychologyofSharing:WhyDoPeopleShareOnline?78ofrespondentssaidthattheysharedinformationonlinebecauseitletthemstayconnectedtopeopletheymaynototherwisestayintouchwith。
Further,73ofthemsaidtheysharedinformationbecauseitallowedthemtoconnectwithotherswhosharedtheirinterests。
4。Motivation:Tofeelmoreinvolved
Inmydaysofdailyjournalism,aneditoratalocalnewspaperoncetoldmehisfixforaslownewsday。
Dogsandbabies。
They’recute,hewouldsay。Theypullatyourheartstrings。Noonecanresistacuddlydogoracutebaby。Preferablybothtogether。
Themediummayhavechangedbutthemessagehasn’t。Peoplestilllovecuddlydogs,cutebabies,preferablybothtogether。
Infact,asfarbackasfiftyyearsago,studieswerebeingundertakentoseewhypeopletalkedaboutbrandsandcomingtothesameconclusionsthatwearetoday。In1966,inastudyreportedonbytheHarvardBusinessReview,theresearcherEarnestDichterfoundthat64ofsharingisaboutthesharerthemselves。
Henotedthattherewerefourmotivationsforapersontocommunicateaboutabrand。
Thefirst(about33ofthetime)wasbecauseofproductinvolvement,thatistheexperiencewassogood,unique,ornewthatithadtobeshared。
Thesecond(about24)wasselfinvolvement,thatis,togainattentionbyshowingpeoplethatyouwerepartofanexclusiveclubofbuyersorhadinsideinformation。
Thethird(around20)wasotherinvolvement,thatiswantingtohelpoutandexpresscaringorfriendship。
Andfinally,thefourth(alsoaround20)wasmessageinvolvement,thatis,themessagewassowonderfulorfunnyorbrilliantthatitdeservedtobeshared。
5。Altruism:Togetthewordoutaboutspecificcauses
IntheNewYorkTimesCustomerInsightGroupreport,84ofrespondentssaidtheysharebecauseitisawaytosupportcausesorissuestheycareabout。
Infact,thereportfurthergoestoshowthat85ofpeoplesayreadingotherpeople’sresponseshelpsthemunderstandandprocessinformationandevents。Sonotonlydoweshareinformationaboutthecausesthataredeartous,butwerespondtocausesthataredeartootherpeopleiftheytakethetimetosharethatinformationwithusthroughsocialmedia。
RemembertheALSIceBucketchallenge?
WhatPeopleShareandHowtoMakeYourContentGoViral
InaresearchstudytitledWhyContentGoesViral,assistantprofessorofmarketingattheWhartonSchoolofBusinessJonahBerger(whoyoumayalsoknowastheauthorofthebookContagious)andcoauthorKatyMilkmanlookedat7,000articlespublishedatTheNewYorkTimestoseewhichonesgotthemostviewsandsocialsharesandwhy。Thegoalofthestudywastodocumentwhatmakescontentgoviralandhowtoreplicatethosefindingstocreateviralcontent。
ThisinfographicfromCoScheduledoesagreatjobcapturingsomeofthefindingsofthestudy:
Theresearchersfromthestudycameupwiththreekeyideasbasedontheirfindings:
1。Positivecontenttrumpsnegativity
YoumaynotknowitfromyourFacebookfeed,butBergerandMilkmanfoundthatpositivecontentandstorieswerefarmorelikelytobesharedandtogoviralthannegativenewsstories。
Areyousurprisedbythisfinding?Mostpeopleare。Butthereasonbadnewssticksinourmindsmorethangoodnewsisbecauseofourbrain’snegativitybias。Humanbrainsarewiredtoreactwithgreatersensitivitytobadnewsandfeedbackthananythingpositive,andsoyoumayseeandhearahundredpiecesofpositivenewsthroughoutyourdaybutrememberthatonenewsstoryaboutasickchild。Italsoexplainswhyyourememberaninsultorattackdecadesafterallthecomplimentsandaccoladeshavebeenforgotten。
Yet,researchshowsthatifyouwantyourcontenttogoviralandreachmorepeople,ithasmoreofalikelihoodofdoingsoifitcomesinapositivepackage。
Howtocreatepositivecontent
Tryframingeventsinapositivecontext。Researchshowsthatsuperlativescanbesupereffectiveinheadlines。Forexample:
Best
Biggest
Greatest
AsCourtneyexplainsinthispost,Buffer’sfocusonpositivityandhappinessmeansthatweturnthistechniqueinsideoutwithpostssuchas10ThingsToStopDoingTodaytoBeHappier,BackedbyScience。
2。Contentthatevokeshigharousalemotionsdoesbetter
Thisisprobablynotquiteassurprisingly,butBergerandMilkmanfoundthatthemoreapieceofcontentcouldevokeahigharousalemotionsuchasawe,anger,anxiety,fear,sadness,humor,orwonder,thebetteritschancesofbeingsharedrepeatedlyandgoingviral。
That’swhycounterintuitivetakesonissuesdosowellandwhyarticlesthatmakeyouangryareoftentheonesthatyouforwardtofriends。
Infact,thisisbackedupbyourownresearchhereatBuffer。Inarecentexperiment,wefoundthatoneofthekeythingsthatmakesimagesgoviralisanelementofsurprise。
IntheNYTstudy,thearticlesthatscoredhighlyondifferentdimensionswere:
Emotionality:
RedefiningDepressionasMereSadness
WhenAllElseFails,BlamingthePatientOftenComesNext
Positivity:
WideEyedNewArrivalsFallinginLovewiththeCity
TonyAwardforPhilanthropy
(Lowscoring)
WebRumorsTiedtoKoreanActress’sSuicide
Germany:BabyPolarBear’sFeederDies
Awe:
RareTreatmentIsReportedtoCureAIDSPatient
ThePromiseandPowerofRNA
Anger:
WhatRedInk?WallStreetPaidHeftyBonuses
LoanTitansPaidMcCainAdviserNearly2Million
Anxiety
ForStocks,WorstSingleDayDropinTwoDecades
HomePricesSeemFarFromBottom
Sadness
Maimedon911,TryingtoBeWholeAgain
ObamaPaysTributetoHisGrandmotherAfterSheDies
Howtocreateemotionalcontent
Oneofthedrivingforcesforemotionalcontentissomeone’sfirsttouchwithyourcontent:theheadline。
Therearesomeamazinglyusefultoolsouttheretohelpensureyourheadlinepackstherightemotionalpunch。
CoScheduleHeadlineAnalyzerThisfantastictoolwillquicklytellyouhowtoimproveyourheadlinesbyscoringyouonyourwordchoices。Ittakesalookatthewordsinyourheadlineandsortsthemintofourcategories:common,uncommon,emotional,andpower。Themoreemotionalandpowerwords,thebetteryourheadline。
AdvancedMarketingInstituteHeadlineAnalyzerThisfreetoolanalyzesyourheadlinestodeterminetheEmotionalMarketingValue(EMV)scoreofyourheadline。ThetoolanalyzesthetotalnumberofEMVwordsinrelationtothetotalnumberofwordsintheheadlineandcomesupwithascore。
3。Practicalandusefulinformationwinsouteverytime
Finally,nosurprisetoanyonewhohasreadandsharedourowncontenthereatBuffer(thankyou,bytheway!),contentthathelpsyousolveaproblem,givesyouactionabletips,andshowsyoupracticalstrategiesforlivingyourlifeisdestinedforsuccessaslongasitcanmeettheneedsofalargenumberofpeopleanddoitinauniqueandinterestingway。
Howtocreatepractical,usefulcontent
InherarticleTransformingContentFromLifelesstoActionable,bloggerAmandaGalluccioffersthefollowingtipsonhowtodothiseffectively。Shewrites:
Involveyouraudience:Thismightinvolvecomments,surveys,orquestions,butmostimportantly,referencingyouraudienceinthecontentitself。Galluccisuggestscreatinginteractivemodulesthatreaderscanusewithinthecontentitself。
Linkyourresearchtoapplications:Researchandnumbersaregreat,butshowinghowuserscanapplythatresearchtotheirlivesorsolvingtheirproblemscanbeagreatwayofprovidingvalue。
Lookbeyondyourindustry:Whenitcomestoinspiration,don’tletyourindustryexpertsbetheonlythingthatguidesyoutowardscreatingusefulcontentthatisamatchforyouraudience。Ifyourbusinessfocusesonfinancesandnumbers,consideringlearningfromcreativebusinesses,andviceversa。
Statetheintendedoutcomeearlyon:Wheneveryou’recreatingapieceofcontent,it’salwaysagoodideatostate,rightupfront,whatthevisitororreaderwillgetifheorshereachestheendofthearticle。Makeapromisetoyourreadertoteachoreducatethem,andthenkeepit。
Thinkahead:Oneofthebestthingsyoucandoforyourcontentistohaveaneditorialcalendarthatguidesyourdaytodaycontentdecisionsandgivesyoutheflexibilityandroomtocommentonindustryspecificeventsandanniversariesandgivereadersananalysisofanybignewsthatcomesupinyourspace。
Sothereyouhaveit。Bepositive,touchonsomeemotions,andbeuseful。Thethreekeystocreatingcontentthatgetssharedagainandagain。Andagain。
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